To do so is likely to be regarded as a form of dissatisfaction with the organization's leadership. It is rare for any organization to generate sufficient pressure internally from the ranks to produce significant change in direction. This pressure must either be external to the organization or be the result of very strong leadership. All organizations do change when put under sufficient pressure. All organizations, like all organisms, must adapt to changes in their environment, or die. These problems of change cannot be avoided, however. There will either be a substantial period with little change while he gets “to know” the organization, or there will be a period of considerable stress and perhaps personnel turnover while a new corporate culture is being evolved. When a new chief executive is appointed from outside the organization, one of two actions will follow.The sharp and painful adjustments when two comparable organizations merge are the inevitable consequences of the differences in corporate style and culture.Such individual characteristics become so much a part of the firm that any effort to change them is quite likely to be viewed as an attack upon the organization itself.Įxamples of these observations are a matter of common experience: Frequently, this means that the organization becomes the prisoner of its own past success. These characteristics are deep-seated and difficult to change. Such cultures are as distinctive as the cultural differences between nationalities or the personality differences between individuals. However, with time these attitudes become embedded in a system of beliefs, traditions, taboos, habits, customs, and inhibitions which constitute the distinctive culture of that firm. As long as the environment and competitive behavior do not change, these beliefs and policies contribute to the stability of the firm. Success in the past always becomes enshrined in the present by the over-valuation of the policies and attitudes which accompanied that success. The CEO’s Dilemma: Business Resilience in a Time of Uncertainty.Technology, Media, and Telecommunications.
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